speechless?

What leaves me speechless? Generally, anger and shock that someone could actually *SAY* that (whatever that may be). There was the guy at the garage who told me they rotated my studded tires, rather than changing them out with the ones in my trunk, as i had asked, because I had told him to rotate them & it's not his problem if women have no clue what they are asking for. I have to admit the main reason I was speechless was because I was telling myself not to kick him in the nuts. When I had convinced myself not to give him teh crack he deserved I pointed out that he had been too busy oggling another woman's breasts to have the slightest clue what I may or may not have told them and anyone with half a brain would know better than to put studded tires on the front of a rear wheel drive, IN MAY! After making an incredible fuss, one I am both proud of & embarassed by, they fixed the tires free, I filed a complaint with the BBB & never went back to that shop.

Dh occasionally overexaggerates things when we have an arguement. I am usually so infuriated by these that I simply cannot say anything for fear I will get really nasty in my reply.